Practice - CIS - Cloud, Infrastructure, and Security Services
About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.
Job Summary
We are seeking an experienced Architect with 8 to 12 years of experience to join our team. The ideal candidate will have extensive knowledge in ServiceNow Enterprise Service Management ServiceNow ITSM and ServiceNow. This role will be hybrid with day shifts and no travel required. The candidate will play a crucial role in designing and implementing infrastructure solutions that align with our company’s goals and objectives.
Responsibilities
- Design and implement infrastructure solutions using ServiceNow Enterprise Service Management to meet business requirements.
- Oversee the integration of ServiceNow ITSM with existing systems to ensure seamless operations.
- Provide technical guidance and support to the team in the use of ServiceNow tools and technologies.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Ensure that all infrastructure solutions are scalable secure and aligned with industry best practices.
- Monitor and optimize the performance of ServiceNow applications to ensure high availability and reliability.
- Develop and maintain documentation for all infrastructure solutions and processes.
- Conduct regular assessments and audits to ensure compliance with company policies and standards.
- Lead troubleshooting efforts to resolve any issues related to ServiceNow applications and infrastructure.
- Stay updated with the latest trends and advancements in ServiceNow technologies to continuously improve our infrastructure.
- Provide training and support to team members on the use of ServiceNow tools and best practices.
- Collaborate with cross-functional teams to ensure successful implementation and integration of infrastructure solutions.
- Contribute to the development of strategic plans and roadmaps for infrastructure improvements.
Qualifications
- Possess a strong understanding of ServiceNow Enterprise Service Management and its applications.
- Demonstrate expertise in ServiceNow ITSM and its integration with other systems.
- Have experience in designing and implementing scalable and secure infrastructure solutions.
- Show proficiency in troubleshooting and resolving issues related to ServiceNow applications.
- Exhibit strong collaboration and communication skills to work effectively with stakeholders and team members.
- Stay updated with the latest trends and advancements in ServiceNow technologies.
- Hold relevant certifications in ServiceNow to validate technical skills and knowledge.
Applications will be accepted until 8 Dec 2024.
Salary and Other Compensation:
The annual salary for this position is between $[114,000-133,500] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
